Model of a graduate EP 0507000 - "Organization of service hotel industry" (by industry) provides students in relevant basic, basic, general professional, professional competencies.
Competences of personal self-improvement are aimed at mastering the methods of physical, spiritual, moral, intellectual self-development, development of necessary personal qualities for a modern person, formation of literacy, culture of thinking and behavior.
Intellectual development - fluent in basic science, able to independently raise the level of education.
Personal qualities - should possess the following qualities: perseverance, purposefulness, self-discipline, initiative, honesty, diligence, kindness, patriotism, high culture of communication.
Physical health - to lead a healthy lifestyle, to strive for physical self-improvement.
Creative orientation - to strive to develop inclinations, to develop creative thinking abilities.
Socialization of personality - to know the rights and duties of a person and a citizen, to know the basics of economics, to own computer literacy
The main competences of personal self-improvement in the model of a graduate 1304000 - “Computing engineering and software” (by industry) follows:
need for a healthy lifestyle;
patriotism (love of country);
readiness for spiritual development, moral self-improvement;
Social responsibility;
ability to act and act independently;
purposefulness, perseverance in achieving results;
learnability;
ability to self-organization;
ability to self-development;
ability to analyze his work;
the ability to search information in various sources;
ability and interest in innovative methods;
sociability, ability to work in a team;
the ability to be responsible for the organization of safety measures: environmental and economic.
Professional education competencies are necessary for the implementation of professional activities in the framework of the development of the working profession.
General competencies are the competencies necessary for successful activity both in professional and non-professional fields, ensuring the general orientation of professional activity and are connected with personal qualities of a person (student, graduate).
Basic Competencies (BC):
work with technical documentation
conduct a search and systematization of scientific and technical information
work on the quality of the result
plan working time
plan your own work activities
work independently and in a team
observe the rules of interpersonal and communicative behavior
organize the workplace
use linguistic skills in the state language, Russian and foreign languages necessary for the exchange of information of interpersonal and professional orientation
comply the requirements of the legislation of the Republic of Kazakhstan and approved industry regulatory documents;
use information and communication technology in professional activities
timely and efficiently perform their duties
work in a team, communicate effectively with colleagues, leadership
comply with the requirements of professional ethics and professional etiquette
General Professional Competences (GPC):
understand the nature and social significance of their future profession, show a steady interest in it
search and use of information necessary for the effective implementation of professional tasks, professional and personal development
make decisions in standard and non-standard situations and take responsibility for them
ability to sum up his work
ability to respond quickly and adequately
Professional Competence (PC)
Qualification 050706 3 - Service Manager
organize, plan and manage the activities of the personnel of the hotel sector
use modern methods to improve the efficiency of human resources, the psychological foundations of business communication with customers
compile and execute management documents, commercial documents in the state language, Russian and English languages
carry out marketing activities, using the principles of business activities in the international market and various types of advertising, its specificity
perform accounting using modern information technologies
use automated hotel programs and modern office equipment in the process of activity
use psychological and social bases for business communication with customers, ethics of organizational and management activities
communicate with currency and payment documents competently, maintain correspondence in the state language, Russian and English languages
resolve issues related to the operation of buildings and equipment of the hotel industry
to monitor the compliance of personnel with the production, organizational, psychological, aesthetic aspects of service culture in enterprises.
The aggregate of all the competencies reflected in the model constitute the socio-professional competence of the graduate of the EP 0507000 - “Organization of service hotel industry ”. Due to the development of the capital, the increase in the number of tourists, the popularity and demand for this specialty in the modern market is increasing every year.